Employee security awareness has always been a complex and controversial issue. While most organizations agree that employees play a key role in any information security program, few can agree on how best to achieve awareness, what awareness actually means, and whether it’s even worth the effort or investment.
But there is one unique element that makes security awareness different from every other security solution. Security awareness is the only security solution that doesn’t have to work in order to be effective.
There’s no regulation, law, or customer expectation that requires security awareness to be effective because true security awareness cannot be achieved or measured. True security awareness means permanently changing the behavior of all or most employees so they stop doing the wrong thing and almost always make the right decisions. Such a goal is impossible to achieve.